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There is a new telephone helpline, Dundee Information and Advocacy Helpline for Older People (DIAL-OP). This new service for older people and their carers in Dundee opened in August.
DIAL-OP information helpline is a fantastic resource which aims to help signpost callers to agencies and organisations that can help provide them with more detailed and accurate information in relation to their enquiry or concern. They also aim to be a practical point of contact for vulnerable and isolated older people who may not have anyone to talk to about their concerns, or perhaps a caller may be apprehensive about discussing certain issues with family and relatives. In a nut shell; if it matters to the caller, it matters to DIAL-OP.
DIAL-OP have ten friendly, local volunteers, who are keen to support callers to the service by providing ‘a listening ear’. All callers are accepted without prejudice and encouraged to talk and explore their options.
The Dundee Information and Advocacy Line for Older People (DIAL-OP) service is provided Monday to Friday from 10am-1pm (01382) 305757
Outwith those hours they have an answering service which is checked daily as well as an e-mail address: Dial-op@diasdundee.org
