BT OpenReach Do a Great Job Beyond the Call of Duty

The hazard fixed

Last week I contacted BT OpenReach about an exposed inspection cover in the pavement close to the entrance to St Mary's Episcopal Church on Queen Street - see photo below.

This area of the pavement has been fenced off but it has been reported to me that the fence had been blown or knocked over exposing the inspection hatch and the displaced cover. 

This was a potential trip hazard.

The next day from reporting this, a BT OpenReach engineer called to let me know that the inspection hatch had been reset in the pavement and all was now well. 

The pavement defect before
intervention by BT

He did however let me know that the inspection cover and box beneath the pavement belonged to Virgin Media and not BT. The confusion had been caused by the temporary protective fencing that had blown over was the property of BT and had been clearly marked as such.


So well done for BT Open Reach going above and beyond the call of duty. 

Unwelcome Fly Posting on BT Street Cabinets?

BT Street Cabinet in Brook Street close to the
junction with Fort Street

A constituent has complained to me about the outbreak of advertising on BT's Street Cabinets. It would appear that at several locations in The Ferry, there are advertising posters stuck to BT's green Street Cabinets. 

At first glance, this does not appear to be the work of bill stickers, because the poster material displayed is advertising BT's Fibre broadband. I presume that it is BT itself that is responsible? 

My constuent finds this unwelcome and visually intrusive. I have written to BT to seek clarification about this. I have also contacted the planning department to check whether BT's planning consent includes permission to put up advertising material on their Street Cabinets.